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Get Product Information

Get comprehensive product information from TrustRadius including pricing, competitors, integrations, and ratings.

Aggregated Tool

This tool is provided via the TrustRadius Product Data integration and is only available when the integration is configured in the Integrations Marketplace. It is dynamically composed by the MCP aggregator system, not a native MCP tool.

Parameters​

NameTypeRequiredDefaultDescription
productNamestringYes-Search for product by name (e.g., "Salesforce Sales Cloud", "HubSpot CRM"). Uses fuzzy matching to find the best match from 8,877+ products.
includePricingbooleanNotrueInclude pricing information (plans, free/trial availability).
includeCompetitorsbooleanNotrueInclude list of competitor products.
includeIntegrationsbooleanNotrueInclude list of product integrations.
includeTrScorebooleanNofalseInclude TrustRadius score breakdown (trScore, likelihood to recommend).

Required Integrations​

  • trustradius_product_data - TrustRadius Product Data (configure via Integrations Marketplace)

Use Cases​

  • Product research: Get comprehensive details about any B2B software product
  • Competitive analysis: Compare pricing and features against competitors
  • Integration planning: Discover what integrations a product supports
  • Vendor evaluation: Review TrustRadius ratings and scores

Example Usage​

MCP Client​

{
  "tool": "get_product_information",
  "parameters": {
    "productName": "Salesforce Sales Cloud",
    "includePricing": true,
    "includeCompetitors": true,
    "includeIntegrations": true,
    "includeTrScore": false
  }
}

Claude Desktop​

Use the get_product_information tool to get details about Salesforce Sales Cloud including pricing and competitors.

Simple Query​

What are the pricing options for HubSpot CRM?

Response Format​

The tool returns a structured JSON response with:

{
  "product": {
    "id": "5061d969e1ff5d0200000013",
    "name": "Salesforce Sales Cloud",
    "slug": "salesforce-sales-cloud",
    "description": "Product description...",
    "vendor": {
      "name": "Salesforce"
    }
  },
  "pricing": {
    "freeAvailable": false,
    "trialAvailable": true,
    "plans": [
      {
        "name": "Professional",
        "price": "$80/user/month"
      }
    ]
  },
  "competitors": [
    {
      "id": "...",
      "name": "HubSpot CRM",
      "slug": "hubspot-crm"
    }
  ],
  "integrations": [
    {
      "id": "...",
      "name": "Slack",
      "slug": "slack"
    }
  ]
}

Product Name Matching​

The tool uses fuzzy matching to find products by name. You can search using:

  • Exact names: "Salesforce Sales Cloud"
  • Common names: "Salesforce CRM" (matches Salesforce Sales Cloud)
  • Partial names: "HubSpot" (matches HubSpot CRM)
  • Variations: "Microsoft 365", "Office 365" (both match Microsoft 365)

The system searches across 8,877+ products mapped from HG Insights product catalog to TrustRadius.

Error Handling​

Common errors:

  • Product not found: No matching product found for the given name. Try a different name or variation.
  • Missing Integration: TrustRadius integration not configured. Configure via Integrations Marketplace.
  • Rate Limit: TrustRadius API rate limit exceeded.
  • get_product_reviews - Get customer reviews for a product
  • company_technographic - See what products a company uses
  • get_vendor_information - Browse available vendors

Next Steps​